We take customer service very seriously here at New American Funding, and do everything within our power to ensure that your experience is a pleasant one!
Below are some examples of what our customers have to say about working with us, but there's plenty more where these came from! Check out our full reviews on Zillow, Google, and Facebook.
We were referred to Emily and her team for help with financing an out of town real estate purchase. Throughout the process she guided us through our options, facilitated forms and documents and all of the closing procedures. Everything was easy and very pleasant. I can’t recommend Emily Ingram more highly.
Excellent service! Emily Ingram helped us every step of the way, kept us informed and up to date. Very professional. Highly recommended.
Emily and her team made our refinance experience simplistic. She was available to answer any questions we had along the way. Thank you for making this happen so quickly and effortless.
Katherine was heads and shoulders above everyone else. Not even a contest! She's been there every step of the way educating me, offering different choices that I hadn't even known about, and very quickly responding to all my questions - including reassuring me during moments of anxiety. I will never go anywhere else.
Emily was wonderful and very easy to work with. She was professional and incredibly responsive! She helped me through my first purchase and made the process easy.
My husband and I are first time home buyers and Emily has been absolutely amazing in helping make our dreams of home ownership come true. She is kind, responsive, professional and knowledgeable. She has made this process very manageable and I can’t recommend her enough!
I just completed a refi on my house and Emily and her crew were fantastic. Emily is readily available to answer questions and has followed up after the completion of the refi to see if I had any additional questions.
Emily was absolutely awesome! There’s not much more I can add. She addressed all of my concerns right away. Whenever there were hurdles, she found solutions before informing me of the issue. This alone helped save me so many worries.
Refinance went smooth and timely. Great folks to work with. No problems. Highly recommend. Excellent customer service and very professional. Thanks!
Emily was awesome and easy to work with. Any time I reached out with a question, she was available to answer it and calm me down if needed! I highly recommend her.
Emily was very professional, knowledgeable and very helpful during the purchase of my home in PT. She helped move the process along very quickly and worry free. I have recommended Emily's services to several of friends who were thinking about buying a home.
Working with Emily and the team at New American was a great experience. I had confidence in them throughout the experience of refinancing our home and recommend them enthusiastically.
Emily and everyone at New American Funding are wonderful to work with. They make everything easy and without any stress. Would recommend them to anyone.
Emily was everything and more when it comes to a lender! She made all that boring new home ownership paperwork fun, I highly recommend her!
We just had our home refinanced with Emily. This is our second time using her. We wouldn’t go through anyone else. She’s amazing.
Emily Ingram made the usually grueling home buying process smooth and easy. She really understands the lending puzzle.
Her wicked sense of humor and honesty made a very stressful process that much easier. We are extremely grateful to her and her team for helping us purchase our first home.
The whole process was quick, easy, and I'm now saving a TON of money on my monthly payment! I will never go anywhere else.
Emily is well informed, explains things easily in layman's terms, and is generally easy to reach.
Emily was a pleasure to work with. She greatly diminished the stress of buying a home long-distance by communicating regularly, giving clear instructions, and providing reassurance all along the way.
All of my questions were quickly answered in a way i could understand. She showed me many estimates for how I could structure my loan and what my payments would look like.
At every step of the way in our mortgage process, Emily Ingram was helpful, honest, detailed, knowledgeable, and sensitive to our needs and time frames.